Damp and Mould

Everyday activities in your home can lead to condensation and mould forming. To help you find the cause, read Shelter's guide to damp and mould in rented homes.       

The organisations listed on this page offer advice and support on how to prevent, reduce and address damp, mould and condensation problems, as well as further support if required. 

Living with damp and mould can cause serious and long lasting heath issues, particularly to people with certain health conditions. If you are concerned that damp and mould may be affecting your health then you should contact a healthcare professional.

Green Doctor

Green Doctor offer home visit and telephone services for specialist fuel and energy advice which includes damp, mould and condensation issues as well as tariff comparison/switching, energy bills and debt, meter connection, access to emergency top ups, emergency broken heating, hot water, gas appliances, priority services register sign up for, and energy efficiency advice etc.               

Green Doctor also work as part of the Home Plus Leeds project.

Phone 

0113 238 0601

Email 

greendoctorleeds@groundwork.org.uk 

Online referral form 

https://groundwork.my.salesforce-sites.com/gwyorkshiregreendoctors

Website 

https://www.groundwork.org.uk/greendoctor/ 

Citizens Advice

Citizens Advice Leeds, Citizens Advice Chapeltown and the West Yorkshire Energy Affordability Helpline provide online and telephone information, help and advice about damp, mould, condensation and other energy related issues such as help with bills and tariffs, debt advice, negotiating with creditors, complaints and disputes with Energy Suppliers and the Energy Ombudsman etc. 

Phone 

Adviceline: 0808 278 7878 
West Yorkshire Energy Affordability Helpline: 0800 448 0721      

Find out more    

If you have damp or mould in your rented home - Citizens Advice

Get support from dedicated energy advisors through Citizens Advice Leeds

Other support

Help if you live in a private rented property

If mould or damp is caused by your landlord not making repairs to things like leaks or damp proofing, you can contact the Private Rented Housing team.

Phone 

0113 378 4699 

Email 

prs.housing@leeds.gov.uk

Help if you live in a Housing Leeds rented property

Service for Housing Leeds tenants with concerns about damp, mould or condensation

Phone 

0800 188 4000

Email 

dandmteam@leeds.gov.uk

Online 

Damp, mould and condensation | Leeds.gov.uk               

Report a repair online

In-person 

Visit your local community hub or housing office